SHIPPING

How long does it take for my product to arrive?

Delivery times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and shipping can take an additional 5-14 business days depending on the destination.

Where do you ship from?

Our products are shipped from various locations depending on the supplier. We strive to ensure that your order is fulfilled from the nearest warehouse to minimize shipping times.

Do you ship worldwide?

Yes, we do! We primarily ship to Europe. Shipping locations and details are provided at checkout. For international orders outside of Europe, please reach out to us directly to confirm availability and shipping details.

How can I track my order?

You can easily track your order by visiting our Order Lookup page. Simply enter your order details in the provided form to view the latest updates on your shipment. If you need further assistance, feel free to contact our support team.

What if I don’t receive my order?

If you haven’t received your order within the estimated delivery time, please contact us at alohasleepcontact@gmail.com. We’ll investigate the issue with our shipping partners and make sure to resolve it as quickly as possible.

Will I be charged customs and taxes?

Customs and taxes may apply to international orders, depending on the destination country’s regulations. These charges are the responsibility of the customer. Please check with your local customs office for more information on possible fees.